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Our web crawler

ElderhubBot is the web crawler that Elderhub runs. If you run a website and saw ElderhubBot in your server logs, this page explains what it is doing and how to stop it.

Who runs it

Intelligence Limited, a limited company registered in New Zealand. Registered address: 85 Pooles Road, Greerton, Tauranga 3112, New Zealand.

What it reads

It reads the public pages of care home, retirement village and other operator websites to find a published business phone number or email address and up to two photos of the facility. Ministry of Health, LINZ and register data are separate: we do not crawl for them.

What it does not do

What we keep

A contact detail is used only to reach the facility about its listing. We do not publish it without verifying it. A photo is shown with a credit linking to the page it came from. We keep a contact detail or photo only while the facility is listed, and we remove it, with any copy we hold, when you ask.

Asking us to stop, or to remove a photo or detail